Network MSP · Hanover, MD · est. 2014

Mission-critical networks.
Designed, built, and operated.

A Maryland design-build network integrator and managed-service provider for healthcare, hospitality, education, and commercial enterprise. We've put 200,000+ premises on networks our team built — including the largest enterprise GPON deployment in North America — and we run them ourselves from the N²OC.

200k+ premises served · 14 active tenancies under N²OC · P1 15-min response
12yrs
Operating since 2014
Hanover, MD HQ
#1
Largest enterprise GPON
deployment in North America
200k+
Premises served by networks
our team has built
99.98%
YTD uptime across
monitored plant
What we run

Four practices.
One number to call.

Noovis is a design-build MSP. We engineer the network, splice it ourselves, and then monitor it from the N²OC against contractual SLAs. We don't sub the parts of the job that determine whether the network works.

01 / Engineer

Design & Engineering

Inside and outside plant design, modernization roadmaps, and PMP-led program management for organizations refreshing their physical layer.

  • OSP / ISP design
  • GPON architecture
  • PMO oversight
02 / Build

Build & Splice

In-house single-mode and multi-mode splicing, GPON systems provisioning, structured cabling, wireless integration, and end-to-end OTDR documentation.

  • Fiber & copper splicing
  • Wireless & structured cabling
  • As-built docs & OTDR testing
03 / Operate

Managed Services & Helpdesk

Full network MSP — 24×7 monitoring, Tier 1–3 helpdesk, identity and access management, endpoint protection, and configuration backup. The N²OC picks up the phone.

  • Tier 1–3 helpdesk & on-site response
  • Identity, MFA, endpoint protection
  • 24×7 monitoring & SLA reporting
04 / Secure

Physical Security & Wireless

IP video, access control, and high-density Wi-Fi designed and installed alongside the data network — on the same fiber.

  • Wi-Fi 6 / 6E design
  • IP video & analytics
  • Access control & intrusion
How we operate

Floor commitments.
Not aspirations.

Every metric, threshold, and escalation path in our SLA was designed against one question: what does the customer need to succeed? These four principles aren't poster-language — they're how the N²OC is run on a Saturday at 2 a.m.

§ 01

Proactive ownership

We treat every service disruption as a business-impact event, not a technical ticket. The truck rolls before you call.

§ 02

Radical transparency

Plain-language performance reports, real-time status, candid post-incident analysis. No "investigating" with no follow-up.

§ 03

Continuous improvement

SLA metrics are the floor. Our internal targets are set materially higher to leave margin for excellence.

§ 04

Accountability by default

When something breaks, Noovis escalates proactively. Customers don't chase status. We push it.

The N²OC

Hanover never goes dark.

Every network we operate runs through one room in Hanover, Maryland. The same engineers who designed and built your plant pick up the phone, watch the alerts, and roll the truck. Not a third-party NOC. Not an offshore tier-one queue.

The N²OC is the reason customers stay with us through three contract renewals and an M&A or two.

14
Customer tenancies
under operation
24/7
Coverage from
Hanover, MD
11min
Median P1 ack
last 90 days
99.98%
YTD uptime
across operated plant
Selected work

Built and operating, today.

2018 — present

Erickson Living

Largest enterprise GPON deployment in North America. Single-mode fiber across 20+ continuing-care campuses.

ongoing

Blue Water Development

Hospitality IT under management — corporate helpdesk, staff endpoints, and property Wi-Fi across 67 RV resorts, hotels, marinas, and attractions in 24 states.

2022 — 2024

Mifflin County, PA

Open-access fiber broadband supporting underserved Pennsylvania communities. 120 mi OSP placed; N²OC operations post-handover.

Vendor partners
we work with
Cisco
CommScope
Tellabs
Atlantic Broadband
Zhone
Aruba Networks
InscapeData
In their words

From the operators
we work alongside.

"N²OC's visibility and management of the physical-layer infrastructure is becoming an important requirement for our customers."
Phil Geraffo · Product Manager, CommScope
"No other integrator in the industry offers this. It's the kind of professionalism that lets us rest easy when Noovis deploys our gear."
Charlie Stone · VP North American Sales, Tellabs

Have a campus refresh, a hard splice, or a network to operate?

One business day to a project lead and a scoping call. Email info@noovis.com or use the form.

Start a project